Booking and Payment - A booking is confirmed upon receipt of full payment. We accept bank transfers no cash,If you cancel your booking before the check-in date and have not yet utilized the accommodation, you will receive a full refund of your payment. In the event of unforeseen circumstances beyond our control (such as natural disasters, pandemics, or government restrictions), we may modify or cancel your booking. In such cases, we will offer alternative arrangements or a full refund.

Security Deposit - A refundable security deposit may be required upon check-in to cover potential damages. This deposit will be returned to you upon check-out, provided there is no damage to the property. You may also consider adding provisions for Whether pets are allowed ,Whether smoking is allowed etc. Specific house rules may apply to individual apartments, which will be provided upon booking. Guests are responsible for complying with all local laws and regulations.

Guest Liability - Guests are responsible for any damages caused to the property or its contents. The host is not liable for any personal injury, loss, or damage suffered by the guest or their belongings. Guests are expected to treat the property and its contents with respect.Emergency contact information will be provided upon check-in.Adherence to local laws and regulations , any crime you commit on the property is your cross to carry . By booking with Chill & Stay, you acknowledge and agree to these terms and conditions.